Customers are frequently price conscious when it comes to their vehicle repairs. Too often however, I have a customer call or come into the shop frustrated about their vehicle. When we are able to calm the customer down and find out the concern they have. We normally find they have either had a family member, friend of the family or in most cases had someone from Craigslist, who claims to be a mechanic, work on their vehicle.  At this point the story is almost the same in most cases. The initial problem is not fixed and they spent a lot of money with the individual and now they cannot reach the individual.

 

The point here is a lot of people claim to be an automotive technician and can fix anything there is under the sun. They perform GSI (Google Service Information) and read about all the different possibilities that could be wrong, and then make repair recommendations to fix the vehicle based on that assumption.

 

You are fighting a law of averages here when you let these individuals work on your vehicle. The question now is, are they going to throw parts at your vehicle based on GSI and hope they get lucky or will they continue till you run out of funds? In the meantime these particular individuals have not diagnosed nor have the fixed your vehicle yet and now they want to be paid for their time. This is where the issue gets awkward. Either way in my eye’s this is a bad situation to be in.

 

The fact of the matter here is a lot of people want to work on the side to make this tax free money. The customer wants a repair done for a reasonable price that they can afford. This is just economics 101.

 

Let me take a moment to inform you of a few facts. First off, when someone is pretending to be a business and offers himself for hire to provide a service for you, the law states (in Michigan) they must have a business license and a tax ID license. Second, the individual offering said service and wanting to be compensated for such services must a be licensed automotive technician with the State of Michigan or ASE certified to make repairs when working for the public.

Now, let’s say you entertained someone from Craigslist to perform a repair. Let’s say the repair is for an alternator replacement. The individual charges you $150 for the alternator and $50.00 to install the part. Your total charge is $200.00.

 

There are a couple of things to consider here. First off, what is the warranty on the part and what is the individual's warranty for installing the part? What happens if the parts fail in one month?

 

I can answer this question easily enough without a lot of hassle. First off, as stated above, you must have a business license and a tax ID for the State of Michigan. If the individual performs these repairs and asks you for payment and they do not have the credentials outlined above. You DO NOT have to pay them a dime. You will win in court every time.

 

“If the individual has your vehicle at their place and refuses to release your vehicle until payment is received. This is a real simple fix. You just call the local authorities and have them show up at the individual's place of operation and ask them to have your vehicle released. These individuals are operating without a business license and the law states you must be provided with a written estimate and you must authorize the repair by either providing the last four of your SSN, DOB or driver license number. They must also have your signature on the repair order.

 

You should always do your research when dealing with individuals claiming to be mechanics and performing work on the side. This especially holds true if you do not know the individual. When dealing with family and friends you normally know how to reach or contact them in case there are issues. The bottom line is having your vehicle serviced and repaired by a local repair shop that is credible will save you headaches in the long run.

 

In closing, soon…. in the near future I will be doing a few quick sessions called “Bits of Bob”. These videos will outline what you, as a customer, should look for when reaching out to a repair facility to service your repair needs. These will be very helpful and will give you a lot of guidance. I hope the information will help you to build a relationship with your next repair facility.

 

V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S

Customers are frequently price conscious when it comes to their vehicle repairs. Too often however, I have a customer call or come into the shop frustrated about their vehicle. When we are able to calm the customer down and find out the concern they have. We normally find they have either had a family member, friend of the family or in most cases had someone from Craigslist, who claims to be a mechanic, work on their vehicle.  At this point the story is almost the same in most cases. The initial problem is not fixed and they spent a lot of money with the individual and now they cannot reach the individual.

 

The point here is a lot of people claim to be an automotive technician and can fix anything there is under the sun. They perform GSI (Google Service Information) and read about all the different possibilities that could be wrong, and then make repair recommendations to fix the vehicle based on that assumption.

 

You are fighting a law of averages here when you let these individuals work on your vehicle. The question now is, are they going to throw parts at your vehicle based on GSI and hope they get lucky or will they continue till you run out of funds? In the meantime these particular individuals have not diagnosed nor have the fixed your vehicle yet and now they want to be paid for their time. This is where the issue gets awkward. Either way in my eye’s this is a bad situation to be in.

 

The fact of the matter here is a lot of people want to work on the side to make this tax free money. The customer wants a repair done for a reasonable price that they can afford. This is just economics 101.

 

Let me take a moment to inform you of a few facts. First off, when someone is pretending to be a business and offers himself for hire to provide a service for you, the law states (in Michigan) they must have a business license and a tax ID license. Second, the individual offering said service and wanting to be compensated for such services must a be licensed automotive technician with the State of Michigan or ASE certified to make repairs when working for the public.

 

Now, let’s say you entertained someone from Craigslist to perform a repair. Let’s say the repair is for an alternator replacement. The individual charges you $150 for the alternator and $50.00 to install the part. Your total charge is $200.00.

 

There are a couple of things to consider here. First off, what is the warranty on the part and what is the individual's warranty for installing the part? What happens if the parts fail in one month?

 

I can answer this question easily enough without a lot of hassle. First off, as stated above, you must have a business license and a tax ID for the State of Michigan. If the individual performs these repairs and asks you for payment and they do not have the credentials outlined above. You DO NOT have to pay them a dime. You will win in court every time.

 

“If the individual has your vehicle at their place and refuses to release your vehicle until payment is received. This is a real simple fix. You just call the local authorities and have them show up at the individual's place of operation and ask them to have your vehicle released. These individuals are operating without a business license and the law states you must be provided with a written estimate and you must authorize the repair by either providing the last four of your SSN, DOB or driver license number. They must also have your signature on the repair order.

 

You should always do your research when dealing with individuals claiming to be mechanics and performing work on the side. This especially holds true if you do not know the individual. When dealing with family and friends you normally know how to reach or contact them in case there are issues. The bottom line is having your vehicle serviced and repaired by a local repair shop that is credible will save you headaches in the long run.

 

In closing, soon…. in the near future I will be doing a few quick sessions called “Bits of Bob”. These videos will outline what you, as a customer, should look for when reaching out to a repair facility to service your repair needs. These will be very helpful and will give you a lot of guidance. I hope the information will help you to build a relationship with your next repair facility.

 

 
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!

Customers are frequently price conscious when it comes to their vehicle repairs. Too often however, I have a customer call or come into the shop frustrated about their vehicle. When we are able to calm the customer down and find out the concern they have. We normally find they have either had a family member, friend of the family or in most cases had someone from Craigslist, who claims to be a mechanic, work on their vehicle.  At this point the story is almost the same in most cases. The initial problem is not fixed and they spent a lot of money with the individual and now they cannot reach the individual.

 

The point here is a lot of people claim to be an automotive technician and can fix anything there is under the sun. They perform GSI (Google Service Information) and read about all the different possibilities that could be wrong, and then make repair recommendations to fix the vehicle based on that assumption.

 

You are fighting a law of averages here when you let these individuals work on your vehicle. The question now is, are they going to throw parts at your vehicle based on GSI and hope they get lucky or will they continue till you run out of funds? In the meantime these particular individuals have not diagnosed nor have the fixed your vehicle yet and now they want to be paid for their time. This is where the issue gets awkward. Either way in my eye’s this is a bad situation to be in.

 

The fact of the matter here is a lot of people want to work on the side to make this tax free money. The customer wants a repair done for a reasonable price that they can afford. This is just economics 101.

 

Let me take a moment to inform you of a few facts. First off, when someone is pretending to be a business and offers himself for hire to provide a service for you, the law states (in Michigan) they must have a business license and a tax ID license. Second, the individual offering said service and wanting to be compensated for such services must a be licensed automotive technician with the State of Michigan or ASE certified to make repairs when working for the public.

 

Now, let’s say you entertained someone from Craigslist to perform a repair. Let’s say the repair is for an alternator replacement. The individual charges you $150 for the alternator and $50.00 to install the part. Your total charge is $200.00.

 

There are a couple of things to consider here. First off, what is the warranty on the part and what is the individual's warranty for installing the part? What happens if the parts fail in one month?

 

I can answer this question easily enough without a lot of hassle. First off, as stated above, you must have a business license and a tax ID for the State of Michigan. If the individual performs these repairs and asks you for payment and they do not have the credentials outlined above. You DO NOT have to pay them a dime. You will win in court every time.

 

“If the individual has your vehicle at their place and refuses to release your vehicle until payment is received. This is a real simple fix. You just call the local authorities and have them show up at the individual's place of operation and ask them to have your vehicle released. These individuals are operating without a business license and the law states you must be provided with a written estimate and you must authorize the repair by either providing the last four of your SSN, DOB or driver license number. They must also have your signature on the repair order.

 

You should always do your research when dealing with individuals claiming to be mechanics and performing work on the side. This especially holds true if you do not know the individual. When dealing with family and friends you normally know how to reach or contact them in case there are issues. The bottom line is having your vehicle serviced and repaired by a local repair shop that is credible will save you headaches in the long run.

 

In closing, soon…. in the near future I will be doing a few quick sessions called “Bits of Bob”. These videos will outline what you, as a customer, should look for when reaching out to a repair facility to service your repair needs. These will be very helpful and will give you a lot of guidance. I hope the information will help you to build a relationship with your next repair facility.

 

V I S I T S
Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S

Customers are frequently price conscious when it comes to their vehicle repairs. Too often however, I have a customer call or come into the shop frustrated about their vehicle. When we are able to calm the customer down and find out the concern they have. We normally find they have either had a family member, friend of the family or in most cases had someone from Craigslist, who claims to be a mechanic, work on their vehicle.  At this point the story is almost the same in most cases. The initial problem is not fixed and they spent a lot of money with the individual and now they cannot reach the individual.

 

The point here is a lot of people claim to be an automotive technician and can fix anything there is under the sun. They perform GSI (Google Service Information) and read about all the different possibilities that could be wrong, and then make repair recommendations to fix the vehicle based on that assumption.

 

You are fighting a law of averages here when you let these individuals work on your vehicle. The question now is, are they going to throw parts at your vehicle based on GSI and hope they get lucky or will they continue till you run out of funds? In the meantime these particular individuals have not diagnosed nor have the fixed your vehicle yet and now they want to be paid for their time. This is where the issue gets awkward. Either way in my eye’s this is a bad situation to be in.

 

The fact of the matter here is a lot of people want to work on the side to make this tax free money. The customer wants a repair done for a reasonable price that they can afford. This is just economics 101.

 

Let me take a moment to inform you of a few facts. First off, when someone is pretending to be a business and offers himself for hire to provide a service for you, the law states (in Michigan) they must have a business license and a tax ID license. Second, the individual offering said service and wanting to be compensated for such services must a be licensed automotive technician with the State of Michigan or ASE certified to make repairs when working for the public.

 

Now, let’s say you entertained someone from Craigslist to perform a repair. Let’s say the repair is for an alternator replacement. The individual charges you $150 for the alternator and $50.00 to install the part. Your total charge is $200.00.

 

There are a couple of things to consider here. First off, what is the warranty on the part and what is the individual's warranty for installing the part? What happens if the parts fail in one month?

 

I can answer this question easily enough without a lot of hassle. First off, as stated above, you must have a business license and a tax ID for the State of Michigan. If the individual performs these repairs and asks you for payment and they do not have the credentials outlined above. You DO NOT have to pay them a dime. You will win in court every time.

 

“If the individual has your vehicle at their place and refuses to release your vehicle until payment is received. This is a real simple fix. You just call the local authorities and have them show up at the individual's place of operation and ask them to have your vehicle released. These individuals are operating without a business license and the law states you must be provided with a written estimate and you must authorize the repair by either providing the last four of your SSN, DOB or driver license number. They must also have your signature on the repair order.

 

You should always do your research when dealing with individuals claiming to be mechanics and performing work on the side. This especially holds true if you do not know the individual. When dealing with family and friends you normally know how to reach or contact them in case there are issues. The bottom line is having your vehicle serviced and repaired by a local repair shop that is credible will save you headaches in the long run.

 

In closing, soon…. in the near future I will be doing a few quick sessions called “Bits of Bob”. These videos will outline what you, as a customer, should look for when reaching out to a repair facility to service your repair needs. These will be very helpful and will give you a lot of guidance. I hope the information will help you to build a relationship with your next repair facility.

 

Craigslist Beware of Service Scams!
V I S I T S
Craigslist Beware of Service Scams!
V I S I T S