As you can see from the pictures provided we have made a substantial investment into manufacture specific tooling. What does this mean for you the customer? Let’s see if I can break it down into plain English.

 

Most automotive repair businesses are equipped with aftermarket scanners. What is an aftermarket scanner? An aftermarket scanner is a great tool to use as a generic scanner to diagnose multiple vehicle lines made by the manufactures. The draw back to these tools is the manufacture of the scanner purchases the rights from each of the manufactured car lines and incorporates this right into their scanner.

 

The issue is the aftermarket manufacture of the scanner does not purchase the FULL rights to all the vehicles lines. This leaves what we call “holes” in coverage and functionality of the scan tool. If a technician was following a flowchart to diagnose your vehicle and at a given point was asked to bi-directional (command a component to operate) a component this feature may not be available because they did not pay the right to utilize this function.

 

In other instances there may be reset or relearn features which may be omitted because the aftermarket manufacture did not pay the rights to use these functions. This is a serious handicap to the independent automotive repair business trying to serve their customer. At this point the vehicle may have to be taken to the dealership or a mobile technician such as myself with the dealer scan tool will need to be called to perform the reset or relearn procedure.

 

There is another reason why we have purchased the manufacture tools. Today’s vehicles have several modules which allow the vehicle to operate. The average new vehicle these days have 20 plus modules incorporated into them. If a module were to be inoperative or diagnosed as being faulty it will have to be replaced.

 

 

This is where the manufacture tool comes into place. Most modules provided new by the manufacture are shipped blank. This means there is no information stored in the module. It is considered a generic module at this time. With this being said it will be necessary to program the module with the software needed to make it function correctly as intended by the manufacture. There is no aftermarket scanner on the market I am aware of at the moment which can provide this procedure.

 

Another advantage of having the manufacture scanner is there may be instances whereby a customer may complain about a particular problem. Let’s use for an example a Dodge Grand Caravan. Customer complaint is the heating and cooling unit switches from hot too cold at times. There is a TSB (technical service bulletin) on some model’s and years to reprogram the HVAC module to correct this issue.

 

What does this mean to you the customer? Well, there is no parts which need to be replaced. The correction would be to one, verify your complaint, look up TSB’s and if the symptoms match the complaint then update the software in the module and verify this software fixed the customer complaint. Naturally there will be a charge for this reprogramming as I have to pay yearly subscription fees to own the right to program these vehicles.

 

In a nutshell to be able to diagnose today’s vehicles and be successful an automotive independent business must invest into manufacture specific tools to better serve their customer. They must also invest in training for their technicians whether it be class room training or web based training to keep the technicians up to date.

 

To summarize. We at BOB'S AUTO SERVICE CENTER have taken great strides to ensure we can service all your needs whether it be from changing your oil to transmission repair. We take our job seriously and customer satisfaction is our top priority!

V I S I T S
V I S I T S
Diagnostics Tools
Keeping Up with Today's Technology
V I S I T S
V I S I T S
Diagnostics Tools
Keeping Up with Today's Technology
V I S I T S
V I S I T S
Diagnostics Tools
Keeping Up with Today's Technology
V I S I T S
Diagnostics Tools Keeping Up with Today's Technology
V I S I T S
Diagnostics Tools
Keeping Up with Today's Technology
V I S I T S
 
Diagnostics Tools
Keeping Up with Today's Technology

As you can see from the pictures provided we have made a substantial investment into manufacture specific tooling. What does this mean for you the customer? Let’s see if I can break it down into plain English.

 

Most automotive repair businesses are equipped with aftermarket scanners. What is an aftermarket scanner? An aftermarket scanner is a great tool to use as a generic scanner to diagnose multiple vehicle lines made by the manufactures. The draw back to these tools is the manufacture of the scanner purchases the rights from each of the manufactured car lines and incorporates this right into their scanner.

 

The issue is the aftermarket manufacture of the scanner does not purchase the FULL rights to all the vehicles lines. This leaves what we call “holes” in coverage and functionality of the scan tool. If a technician was following a flowchart to diagnose your vehicle and at a given point was asked to bi-directional (command a component to operate) a component this feature may not be available because they did not pay the right to utilize this function.

 

In other instances there may be reset or relearn features which may be omitted because the aftermarket manufacture did not pay the rights to use these functions. This is a serious handicap to the independent automotive repair business trying to serve their customer. At this point the vehicle may have to be taken to the dealership or a mobile technician such as myself with the dealer scan tool will need to be called to perform the reset or relearn procedure.

 

There is another reason why we have purchased the manufacture tools. Today’s vehicles have several modules which allow the vehicle to operate. The average new vehicle these days have 20 plus modules incorporated into them. If a module were to be inoperative or diagnosed as being faulty it will have to be replaced.

 

This is where the manufacture tool comes into place. Most modules provided new by the manufacture are shipped blank. This means there is no information stored in the module. It is considered a generic module at this time. With this being said it will be necessary to program the module with the software needed to make it function correctly as intended by the manufacture. There is no aftermarket scanner on the market I am aware of at the moment which can provide this procedure.

 

Another advantage of having the manufacture scanner is there may be instances whereby a customer may complain about a particular problem. Let’s use for an example a Dodge Grand Caravan. Customer complaint is the heating and cooling unit switches from hot too cold at times. There is a TSB (technical service bulletin) on some model’s and years to reprogram the HVAC module to correct this issue.

 

What does this mean to you the customer? Well, there is no parts which need to be replaced. The correction would be to one, verify your complaint, look up TSB’s and if the symptoms match the complaint then update the software in the module and verify this software fixed the customer complaint. Naturally there will be a charge for this reprogramming as I have to pay yearly subscription fees to own the right to program these vehicles.

 

In a nutshell to be able to diagnose today’s vehicles and be successful an automotive independent business must invest into manufacture specific tools to better serve their customer. They must also invest in training for their technicians whether it be class room training or web based training to keep the technicians up to date.

 

To summarize. We at BOB'S AUTO SERVICE CENTER have taken great strides to ensure we can service all your needs whether it be from changing your oil to transmission repair. We take our job seriously and customer satisfaction is our top priority!

 

 

V I S I T S
Diagnostics Tools
Keeping Up with Today's Technology

As you can see from the pictures provided we have made a substantial investment into manufacture specific tooling. What does this mean for you the customer? Let’s see if I can break it down into plain English.

 

Most automotive repair businesses are equipped with aftermarket scanners. What is an aftermarket scanner? An aftermarket scanner is a great tool to use as a generic scanner to diagnose multiple vehicle lines made by the manufactures. The draw back to these tools is the manufacture of the scanner purchases the rights from each of the manufactured car lines and incorporates this right into their scanner.

 

The issue is the aftermarket manufacture of the scanner does not purchase the FULL rights to all the vehicles lines. This leaves what we call “holes” in coverage and functionality of the scan tool. If a technician was following a flowchart to diagnose your vehicle and at a given point was asked to bi-directional (command a component to operate) a component this feature may not be available because they did not pay the right to utilize this function.

 

In other instances there may be reset or relearn features which may be omitted because the aftermarket manufacture did not pay the rights to use these functions. This is a serious handicap to the independent automotive repair business trying to serve their customer. At this point the vehicle may have to be taken to the dealership or a mobile technician such as myself with the dealer scan tool will need to be called to perform the reset or relearn procedure.

 

There is another reason why we have purchased the manufacture tools. Today’s vehicles have several modules which allow the vehicle to operate. The average new vehicle these days have 20 plus modules incorporated into them. If a module were to be inoperative or diagnosed as being faulty it will have to be replaced.

 

This is where the manufacture tool comes into place. Most modules provided new by the manufacture are shipped blank. This means there is no information stored in the module. It is considered a generic module at this time. With this being said it will be necessary to program the module with the software needed to make it function correctly as intended by the manufacture. There is no aftermarket scanner on the market I am aware of at the moment which can provide this procedure.

 

Another advantage of having the manufacture scanner is there may be instances whereby a customer may complain about a particular problem. Let’s use for an example a Dodge Grand Caravan. Customer complaint is the heating and cooling unit switches from hot too cold at times. There is a TSB (technical service bulletin) on some model’s and years to reprogram the HVAC module to correct this issue.

 

What does this mean to you the customer? Well, there is no parts which need to be replaced. The correction would be to one, verify your complaint, look up TSB’s and if the symptoms match the complaint then update the software in the module and verify this software fixed the customer complaint. Naturally there will be a charge for this reprogramming as I have to pay yearly subscription fees to own the right to program these vehicles.

 

In a nutshell to be able to diagnose today’s vehicles and be successful an automotive independent business must invest into manufacture specific tools to better serve their customer. They must also invest in training for their technicians whether it be class room training or web based training to keep the technicians up to date.

 

To summarize. We at BOB'S AUTO SERVICE CENTER have taken great strides to ensure we can service all your needs whether it be from changing your oil to transmission repair. We take our job seriously and customer satisfaction is our top priority!

 

 

V I S I T S
Diagnostics Tools
Keeping Up with Today's Technology
V I S I T S
Diagnostics Tools Keeping Up with Today's Technology
V I S I T S
Diagnostics Tools Keeping Up with Today's Technology

As you can see from the pictures provided we have made a substantial investment into manufacture specific tooling. What does this mean for you the customer? Let’s see if I can break it down into plain English.

 

Most automotive repair businesses are equipped with aftermarket scanners. What is an aftermarket scanner? An aftermarket scanner is a great tool to use as a generic scanner to diagnose multiple vehicle lines made by the manufactures. The draw back to these tools is the manufacture of the scanner purchases the rights from each of the manufactured car lines and incorporates this right into their scanner.

 

The issue is the aftermarket manufacture of the scanner does not purchase the FULL rights to all the vehicles lines. This leaves what we call “holes” in coverage and functionality of the scan tool. If a technician was following a flowchart to diagnose your vehicle and at a given point was asked to bi-directional (command a component to operate) a component this feature may not be available because they did not pay the right to utilize this function.

 

In other instances there may be reset or relearn features which may be omitted because the aftermarket manufacture did not pay the rights to use these functions. This is a serious handicap to the independent automotive repair business trying to serve their customer. At this point the vehicle may have to be taken to the dealership or a mobile technician such as myself with the dealer scan tool will need to be called to perform the reset or relearn procedure.

 

There is another reason why we have purchased the manufacture tools. Today’s vehicles have several modules which allow the vehicle to operate. The average new vehicle these days have 20 plus modules incorporated into them. If a module were to be inoperative or diagnosed as being faulty it will have to be replaced.

 

This is where the manufacture tool comes into place. Most modules provided new by the manufacture are shipped blank. This means there is no information stored in the module. It is considered a generic module at this time. With this being said it will be necessary to program the module with the software needed to make it function correctly as intended by the manufacture. There is no aftermarket scanner on the market I am aware of at the moment which can provide this procedure.

 

Another advantage of having the manufacture scanner is there may be instances whereby a customer may complain about a particular problem. Let’s use for an example a Dodge Grand Caravan. Customer complaint is the heating and cooling unit switches from hot too cold at times. There is a TSB (technical service bulletin) on some model’s and years to reprogram the HVAC module to correct this issue.

 

What does this mean to you the customer? Well, there is no parts which need to be replaced. The correction would be to one, verify your complaint, look up TSB’s and if the symptoms match the complaint then update the software in the module and verify this software fixed the customer complaint. Naturally there will be a charge for this reprogramming as I have to pay yearly subscription fees to own the right to program these vehicles.

 

In a nutshell to be able to diagnose today’s vehicles and be successful an automotive independent business must invest into manufacture specific tools to better serve their customer. They must also invest in training for their technicians whether it be class room training or web based training to keep the technicians up to date.

 

To summarize. We at BOB'S AUTO SERVICE CENTER have taken great strides to ensure we can service all your needs whether it be from changing your oil to transmission repair. We take our job seriously and customer satisfaction is our top priority!

 

V I S I T S
Diagnostics Tools Keeping Up with Today's Technology
V I S I T S